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KMID : 0926620200250040013
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Korean Journal of Hospital Management
2020 Volume.25 No. 4 p.13 ~ p.28
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Aspects of Medical Utilization by Factors for Referrals at Tertiary Hospital ? Focused on S University Hospital -
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Jeong Young-Kwon
Suh Won-Sik
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Abstract
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Purposes: The purpose of this study is to analyze the institutional and personal factors that affect the medical utilization of patients transferred to tertiary medical institutions.
Methodology: We retrospectively analyzed the 2 weeks electronic medical records of 1,556 patients, who were referred to the tertiary hospital, from June 15 to 26, 2015. The patient's personal characteristics, referral hospital, referral path, medical experiences and expenses were analyzed for 6 months after the patient's first visit.
Findings: The largest proportion (848; 54.5%) of referrals was referred from primary clinic but the referrals of the same tertiary hospital level were one in seven (228; 14.7%) of the patients. Most patients (1,401; 90%) were referred from the clinics and hospitals directly and only one in ten (155; 10%) of the patients utilized the medical referral center. Patients who had been referred from tertiary care institutions had significantly higher medical costs than those referred to primary care (7,560,000 vs 2,333,000 won). The institutional factors including the numbers of visits to outpatient clinic, previous history of hospitalization and operation, consultation to other medical departments and hospitalization fee significantly influenced on medical utility pattern. Personal factors including patient?s medical diagnosis and department of disease have a highly correlation with patient?s referrals.
Practical implications: The medical utilization of medical expenses and experiences is influenced by institutional and individual factors, and it is important to establish a referral system considering the institutional factors of the type of referral hospital
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KEYWORD
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Medical utilization, Tertiary hospital, Medical expense, Medical experience
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